REFUNDS / DIGITAL GOODS
SOMETHING
GONE WRONG?
We would rather solve a genuine product problem than hide behind a paragraph.
Before the first paid release
The final refund policy will be published alongside live commerce and aligned with the checkout provider and applicable consumer law.
Product problems
If a released file is missing, corrupt or materially different from the published manifest, contact hello@wronggoods.com with the order number and a clear description of the issue.
Payment questions
Do not send card details. Order recovery and payment records are handled through the secure checkout provider.
Live sales remain disabled. This page is a storefront placeholder until the final paid-release policy is approved.